Customer Service Representative - State Farm Agent Team Member
Bellevue
Customer Service Representative - State Farm Agent Team Member
Full Time • Bellevue
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of six. Before becoming a State Farm agent, I built my career in the technology and marketing industries. I'm a graduate of the University of Washington and have a competitive spirit, especially when it comes to racket sports like pickleball and table tennis.
Our mission is simple: to provide protection and peace of mind for the people we serve. We stay actively involved in our local community and have built a strong bilingual book of business, proudly serving many Cantonese and Mandarin speaking customers. Our core values (Presence, Empathy, Grit, and Innovation), guide everything we do.
Our agency offers a large marketing budget with unlimited leads, unlimited PTO, a flexible work environment, paid training resources, free parking, an open office layout, unlimited snacks and drinks, plus a 401(k), health benefits, and licensing reimbursement. We've created a workplace designed to help our team succeed while enjoying the journey.
Our culture is competitive, supportive, and growth-oriented. I'm looking for someone who is driven, coachable, thrives in a fast-paced environment, and enjoys working as part of a collaborative team. If you're excited to build a rewarding career while making a difference for customers every day, we'd love to meet you.
I opened my agency in 2025 and currently lead a growing team of six. Before becoming a State Farm agent, I built my career in the technology and marketing industries. I'm a graduate of the University of Washington and have a competitive spirit, especially when it comes to racket sports like pickleball and table tennis.
Our mission is simple: to provide protection and peace of mind for the people we serve. We stay actively involved in our local community and have built a strong bilingual book of business, proudly serving many Cantonese and Mandarin speaking customers. Our core values (Presence, Empathy, Grit, and Innovation), guide everything we do.
Our agency offers a large marketing budget with unlimited leads, unlimited PTO, a flexible work environment, paid training resources, free parking, an open office layout, unlimited snacks and drinks, plus a 401(k), health benefits, and licensing reimbursement. We've created a workplace designed to help our team succeed while enjoying the journey.
Our culture is competitive, supportive, and growth-oriented. I'm looking for someone who is driven, coachable, thrives in a fast-paced environment, and enjoys working as part of a collaborative team. If you're excited to build a rewarding career while making a difference for customers every day, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Eddie Wang - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Mandarin required.
Compensation: $65,000.00 - $85,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bellevue, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none